Terms and Conditions

Terms of Use

Last updated: July 7, 2025

This Terms of Use agreement (“Terms”) governs your use of the website operated by Your Smart Roof, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website (https://yoursmartroof.com) or any related services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

SMS Communications & Consent

By submitting your contact information through a form on our website (https://yoursmartroof.com), you provide explicit consent to receive SMS text messages from Your Smart Roof, LLC. These messages may include appointment confirmations, scheduling follow-ups, and service updates related to your roofing inquiry.

Your consent to receive messages is not a condition of purchase. We do not sell your personal information or use your phone number for unrelated marketing purposes.

Message and data rates may apply. You can opt out of SMS communication at any time by replying “STOP” to any message you receive. For help, reply “HELP” or contact us at help@yoursmartroof.com.

Intellectual Property Rights

The content, features, and functionality on the Site, including text, graphics, logos, and images (collectively, the “Content”) and trademarks, service marks, and logos (the “Marks”) are owned or licensed by Your Smart Roof, LLC and protected by United States and international copyright, trademark, and unfair competition laws. The Content and Marks are provided “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Site or its Content or Marks may be copied, reproduced, republished, distributed, uploaded, posted, publicly displayed, translated, transmitted, sold, licensed, or exploited for any commercial purpose without our express prior written permission.

You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content for your personal, non-commercial use only. We reserve all rights not expressly granted to you.

User Representations

By using the Site, you represent and warrant that:

  • You have the legal capacity and agree to comply with these Terms.
  • You are not a minor in your jurisdiction.
  • You will not access the Site through automated or non-human means (e.g., bots, scripts).
  • You will not use robots, spiders, or other automated devices to monitor or copy information without our prior written approval.
  • Your use of the Site will not violate any applicable law or regulation.

If you provide untrue, inaccurate, outdated, or incomplete information, we may suspend or terminate your account and refuse future access to the Site.

Prohibited Activities

You may not use the Site for any purpose other than that for which it is provided, except as specifically endorsed by us. Prohibited activities include:

  • Systematically retrieving data to create a collection, compilation, database, or directory without permission.
  • Defrauding or misleading us or other users, especially to obtain sensitive account information.
  • Circumventing security features or restrictions on the Site.
  • Disparaging, tarnishing, or harming us or the Site.
  • Using Site information to harass, abuse, or harm others.
  • Making improper use of support services or submitting false abuse reports.
  • Using the Site in violation of laws or regulations.
  • Using the Site to advertise or sell goods/services without approval.
  • Engaging in unauthorized framing or linking to the Site.
  • Uploading or transmitting viruses, Trojan horses, or other malicious material.
  • Attempting to impersonate another user or person.
  • Selling or transferring your profile.
  • Uploading passive or active information collection mechanisms (e.g., spyware, cookies).
  • Interfering with or creating an undue burden on the Site or its networks.
  • Harassing, intimidating, or threatening our employees or users.
  • Bypassing measures designed to prevent or restrict access to the Site.
  • Copying or adapting the Site’s software (e.g., Flash, PHP, HTML, JavaScript).
  • Deciphering, decompiling, disassembling, or reverse-engineering any part of the Site.

Contribution License

By posting Contributions (e.g., comments, reviews) to the Site, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right to host, use, copy, reproduce, disclose, sell, publish, broadcast, retitle, archive, store, cache, package, perform, publicly display, reformat, translate, transcribe, excerpt, distribute, and create derivative works of your Contributions. This license extends to any media format or technology now known or hereafter developed, including the use of your name, company name, trademarks, and images.

You retain ownership of your Contributions and any intellectual property rights. You waive all moral rights and warrant they have not been asserted. We may edit, re-categorize, pre-screen, or delete Contributions at our discretion without notice. We have no obligation to monitor Contributions.

Guidelines for Reviews

When posting reviews, you must comply with:

  • Having a genuine opinion about the subject.
  • Avoiding offensive, abusive, racist, or hate language.
  • Not including discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
  • Not referencing illegal activity.
  • Not being affiliated with competitors or posting negative reviews for gain.
  • Not containing false or misleading statements.
  • Not organizing campaigns to encourage others to post reviews.

We may accept, reject, or remove reviews at our sole discretion. Reviews are not endorsed by us, and we assume no liability for them.

Advertisers

We allow advertisers to display advertisements on the Site. As an advertiser, you are responsible for your advertisements and warrant all necessary rights (e.g., intellectual property, publicity). We provide space for advertisements but have no other relationship with advertisers.

Site Management

We reserve the right to:

  • Monitor the Site for violations of these Terms.
  • Take legal action against violators, including reporting to law enforcement.
  • Refuse, restrict, suspend, or terminate access to the Site.
  • Remove or disable excessive or burdensome content.
  • Manage the Site to protect our rights and ensure proper functioning.

Privacy Policy

By using the Site, you agree to be bound by our Privacy Policy (available at https://yoursmartroof.com/privacy-policy), incorporated into these Terms. The Site is hosted in the United States. If you access it from another country with differing data laws, your continued use constitutes consent to data transfer and processing in the United States.

Copyright Infringements

We respect intellectual property rights. If you believe material on the Site infringes your copyright, contact us with a detailed notification. A copy will be sent to the poster, and you may be liable for damages if you misrepresent infringement.

Term and Termination

These Terms remain in effect while you use the Site. We may deny, suspend, or terminate access at our discretion without notice or liability, including blocking IP addresses or deleting content, for any reason, including breach of these Terms or applicable laws.

Modifications and Interruptions

We may change, modify, or remove Site content at any time without notice. We may also modify or discontinue the Site, with no liability for interruptions, delays, or errors due to hardware, software, maintenance, or other issues.

Governing Law

These Terms and your use of the Site are governed by Texas law, without regard to conflict of law principles.

Dispute Resolution

Binding Arbitration

If informal negotiations fail, Disputes (except those excluded below) will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), including the Supplementary Procedures for Consumer-Related Disputes (available at www.adr.org). Arbitration may occur in person, through written submission, or online in Austin, Texas. The arbitrator must follow applicable law, and awards may be challenged if not. Either Party may litigate to compel arbitration or confirm the award.

Restrictions

Arbitration is limited to individual Disputes. Class actions or representative proceedings are prohibited.

Exceptions to Arbitration

Disputes involving intellectual property rights, theft, piracy, invasion of privacy, unauthorized use, or unenforceable product/service claims may be decided by a court in Austin, Texas.

Corrections

Information on the Site may contain errors, inaccuracies, or omissions. We reserve the right to correct these and update the Site without prior notice.

Disclaimer

The Site is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for errors, personal injury, property damage, unauthorized access, interruptions, bugs, viruses, lost profits, or other losses from using the Site or linked websites.

Limitations of Liability

We are not liable for direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits or data, even if advised of the possibility. Our liability is limited to amounts paid by you in the six months prior to the claim, where permitted by law.

Indemnification

You agree to defend, indemnify, and hold us harmless from losses, damages, or claims arising from your Contributions, Site use, breach of these Terms, violation of third-party rights, or harmful acts toward other users. We will notify you of such claims and may control the defense.

User Data

We maintain data transmitted to the Site for performance and usage tracking. While we perform routine backups, you waive any right to action against us for loss or corruption of data due to disasters or your activities.

Electronic Communications, Transactions, and Signatures

Using the Site, sending emails, or completing forms constitutes electronic communication. You consent to receive electronic communications, and they satisfy legal writing requirements. You agree to electronic signatures, contracts, and records, waiving rights requiring original signatures or non-electronic delivery.

California Users and Residents

If a complaint is unresolved, contact the Complaint Assistance Unit of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

Contact Us

For questions about these Terms, email us at help@yoursmartroof.com or write to:

Your Smart Roof, LLC
2028 E Ben White Blvd #240-1064
Austin, TX 78741
United States